ABOUT ALITOYOU

Alitoyou helps you buy from 1688.com / Taobao.com and all other Chinese online shopping webistes.

OUR GURANTEE

IMPORTANT NOTICE

DO NOT BUY LIQUID , DRUG , TOBACCO ,EXPLOSIVE & FLAMMABLE RPODUCTS.


WE DO NOT DO RETURN

The Chinese shopping websites do have 7 days free return policy, but it takes more than 7 days for the products to make a round trip between China and Thailand, so WE DO NOT DO RETURN.

ABOUT SHIPPING FEE

There are 3 parts of shipping fee:

Part 1 : From 1688 shop to Alitoyou warehouse in China

This part is charged by the vendor for sending the products to Alitoyou warehouse, normally start from 50 Baht(each shop), sometime it is free.

This step normally takes 2~4 days.

Part 2 : From China to Thailand

You can choose fast or slow shipping from China to Thailand at different shipping rate and duration.

8000Baht/m³ 5400Baht/m³
35Baht/KG 20Baht/KG
5~7Days 12~18Days

Part 2 shipping fee is charged by weight or size ,whichever is larger.

Part 3 : From Alitoyou warehouse in Bangkok to your address

There are three options for you to get your order:

Final shipping fee = Part1 + Part2 + Part3

HOW TO USE

STEP 1

Add products to shopping cart and checkout, you will see your order appears at the "ORDERS STATUS" tab.

step1

STEP 2

Wait a few minutes, our staff will evaluate the shipping fee, you will see the estimated shipping fee at the "SHIPPING FEE" section. This estimated shipping fee includes part 1 and part 2(Part1+Part2) only.

We estimate shipping fee base on the experience, but sometime the actual shipping fee may over the estimated shipping fee. The actual shipping fee is calculated by size/weight of your packages.

step2

STEP 3

If you are ok with the shipping fee, you can find the QR Code and Bank account by clicking on the "Card" icon to make payment.

contact us & QR code

After making payment, please upload the payment proof by clicking the "UPLOAD PROOF OF PAYMENT" button. We will send you a message to confirm payment received.

step3

STEP 4

We will contact you when your order arrives at Bangkok. You can select how to get your order on the App as well.

step4

STEP 5

After selecting how to get your order, we will inform you the actual shipping fee, please pay the shipping fee and upload the payment proof.

Please add us Line, Id is @alitoyou

step5

STEP 6

Wait courier to deliver your order, you can use the tracking number to track your order, when you get it, please confirm received.

*If you choose "Pick up at our site", you can pay shipping fee at our office.

step6

BUY WIHT LINKS

You can search product on a computer and order it on our application.

From brower's address bar, you can find the link, the number in the link is the product ID, search this ID you can find this product on our application. For example, the number 1251735101 is the product ID.

Find product by ID

Go to Search page, input this numner and click "FIND PRODCUT BY ID"

Find product by ID

BUY FROM TAOBAO.COM OR OTHERS WEBSITES

If you want to buy products from Taobao.com, Tmall.com or any other Chinese online shopping websites, please contact us via @alitoyou ,send us the link, no extra service charge.

FREQUENTLY ASKED QUESTIONS